Terms of Use and Privacy Policy

Terms of Use

The content provided on this website by CDR Repro CC is for informational purposes only. While we strive to provide accurate and up-to-date information, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

CDR Repro CC will not be liable for any losses or damages, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Privacy Policy

1. Introduction

This website is operated by CDR Repro CC (“we”, “us”, “our”). We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).

This policy explains what personal information we collect, how we use it, and your rights in relation to that information.

2. Responsible Party

CDR Repro CC is the responsible party for personal information collected through this website.

Contact details:
Email: accounts@cdrrepro.co.za
Telephone: +27 31 309 5444
Address: Unit 4 Northgate Park, 116 Malacca Road, Red Hill, 4051

Information Officer: CDR Repro CC Management
Email: accounts@cdrrepro.co.za

3. Information We Collect

We may collect and process the following personal information when you use our website or contact us:
• Full name and surname
• Contact details (email address, telephone number)
• Information submitted through our contact form or email correspondence
• Website usage data, including cookies, IP address, browser/device information and analytics data

We only collect information that is necessary for a specific and lawful purpose.

4. How and Why We Use Your Information

We use your personal information for the following purposes:
• To respond to enquiries and communicate with you
• To provide quotations, services, and customer support
• To improve our website and services
• For internal record-keeping and administrative purposes
• To comply with legal or regulatory requirements

We process your personal information only where:
• you have consented,
• it is necessary to provide services you requested, or
• we are required to do so by law.

5. Sharing of Personal Information

We do not sell or trade your personal information.

We may share your information only where necessary with:
• Service providers who assist in operating our website (e.g. website hosting and analytics providers such as Google Analytics)
• Courier or delivery providers where services are requested
• Legal authorities or regulators where required by law

All third parties are required to protect your information in accordance with applicable data protection laws.

6. Cookies and Google Analytics

Our website uses cookies and similar technologies to improve functionality and analyse website traffic.

We use Google Analytics to collect anonymised information about how visitors use our website, such as pages visited and time spent on the site. This helps us improve our website and services. Google may process this information in accordance with its own privacy policies.

You may disable cookies in your browser settings. Please note that certain website features may not function correctly if cookies are disabled.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. When no longer required, information is securely deleted or destroyed.

9. Your Rights Under POPIA

You have the right to:
• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator

Requests can be sent to: accounts@cdrrepro.co.za

10. Complaints

If you believe your personal information has been processed unlawfully, you may contact us first.

You also have the right to lodge a complaint with:

The Information Regulator (South Africa)
Website: https://www.justice.gov.za/inforeg/
Email: enquiries@inforegulator.org.za

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page and will take effect upon publication.